How we protect your account and your money.
Everyone who moves money is verified. Every transfer is screened. Your balance is held by licensed financial partners, not by ChekBuk. Here is how it all works.
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Safeguards on every account.
They run on every account and every transfer. You don’t have to turn them on.
Verified identities
Everyone who moves money on ChekBuk verifies who they are with a government ID and a quick selfie. The name on a payout must match the verified name.
Sanctions screening
We check accounts, the people you deal with and crypto addresses against government sanctions lists. We check when you sign up, and we keep checking.
Biometric confirmation
Approve conversions and transfers with Face ID or your fingerprint, so a stolen phone isn’t a stolen balance.
Two-person approvals
Large moderator decisions on escrow need a second ChekBuk staff member to approve them. No one acts alone.
Licensed partners
Balances are held and moved by licensed financial partners, separate from ChekBuk’s own money.
A full record
Every step of a deal is logged with who did it and when, so both sides can see what happened.
How we look after your data.
You trust us with your ID and your money. We keep both to what the service needs.
- Encrypted. Your data is encrypted as it travels, and sensitive data is encrypted where it’s stored.
- Protected on your phone. The app keeps your sign-in in your phone’s secure storage.
- Limited staff access. ChekBuk staff only see what their role needs.
- Watched for trouble. We look out for suspicious sign-ins and activity, and add extra checks before sensitive actions.
- Your selfie has one job. It’s used to confirm it’s you and to prevent fraud. Never for ads.
- Never sold. We don’t sell your personal information or use it to target ads at you.
Keep your account safe.
Most fraud starts with someone pretending to be someone else. A few habits stop it.
- Keep your codes to yourself. ChekBuk staff will never ask for your password or a one-time code. Anyone who does is not us.
- Never pay to unlock. We will never ask you to send money to verify or unlock your account.
- Turn on Face ID or fingerprint. Then nobody can approve a transfer from your phone without you.
- Use escrow with strangers. Paying someone new? Hold the money in escrow until they deliver.
- Check who you’re paying. Transfers to other members usually can’t be reversed. Check the name before you confirm.
- Tell us fast. If something looks wrong, email support@chekbuk.com or use in-app support straight away.
What ChekBuk is, and what it isn’t.
ChekBuk is not a bank. We’re a financial technology company. Licensed financial partners hold and move your balances, and ChekBuk is the software you use to see and move them.
ChekBuk balances are not bank deposits and are not insured by ChekBuk. Digital dollars aren’t covered by any deposit insurance, and their value can fall.
Some payments can’t be undone once they’re made, like a completed transfer to another member or a digital dollar send to an outside wallet. Check the details before you confirm.
Questions, answered.
Something else on your mind? Write to hello@chekbuk.com.
Who holds my money?
Licensed financial partners hold and move your balance, separate from ChekBuk’s own money. ChekBuk is not a bank, and your balance is not a bank deposit or insured by ChekBuk.
Will ChekBuk ever ask for my password?
No. ChekBuk staff will never ask for your password or a one-time code. If someone does, stop and contact support@chekbuk.com.
Why do I need to verify my identity?
The law and our partners require it before you can move money. It also means everyone you deal with on ChekBuk is a verified person. You’ll need a government ID and a quick selfie.
What if my phone is lost or stolen?
Tell us straight away at support@chekbuk.com or through in-app support. With Face ID or fingerprint turned on, conversions and transfers can’t be approved without you.
Do you sell my data?
No. We don’t sell your personal information, and we don’t use it to target ads at you on other sites.
Keep reading.
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